If I would have written this review when the work was finished, I probably would have recommended them but now I cannot. We hired Ruben and his crew to re-grout our master shower in late March/ early April. Before and during the project, everything went well. Ruben was great at communicating with us and we were pleased. About a month after completion, we noticed a couple of things that needed a second look. We called and texted Ruben without response. After multiple attempts, he did return my call on 05/24 and said that he would come over on 05/28 to look at it. He did not show up or call and we have tried to reach out to him via text and call since without any response. Disappointed! I would have used his company for other jobs but will not now since they obviously do not stand behind their work and do not communicate well.
Kristin Keller
1 month ago
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If I would have written this review when the work was finished, I probably would have given 5 stars but now I cannot. We hired Ruben and his crew to re-grout our master shower in late March/ early April. Before and during the project, everything went well. Ruben was great at communicating with us and we were pleased. About a month after completion, we noticed a couple of things that needed a second look. We called and texted Ruben without response. After multiple attempts, he did return my call on 05/24 and said that he would come over on 05/28 to look at it. He did not show up or call and we have tried to reach out to him via text and call since without any response. Disappointed! I would have used his company for other jobs but will not now since they obviously do not stand behind their work and do not communicate well.
Kim McCauley
3 months ago
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Ruben and his team did a great job on our fence project. The quality of work and products they used were fantastic. Ruben was very professional and communicative. I highly recommend.